Shipping policy
At Zaifairy, we are committed to delivering your maternity wear with care, comfort, and love. Please read our shipping policy carefully before placing your order.
1. Shipping Coverage
We currently deliver across India through trusted courier partners.
2. Order Processing Time
- Orders are usually processed within 1–3 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
3. Delivery Timeline
Estimated delivery time after dispatch:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–7 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary during sales, festive seasons, or due to courier delays.
4. Shipping Charges
- Free shipping on prepaid orders above ₹999.
- A nominal shipping fee may apply on orders below ₹999.
- Additional COD charges may apply where Cash on Delivery is available.
5. Order Tracking
Once your order is shipped, you will receive:
- Tracking ID
- Courier partner details
- Tracking link via SMS/Email/WhatsApp
Tracking details usually become active within 24 hours after dispatch.
6. Cash on Delivery (COD)
COD service is available for selected pin codes across India.
7. Delayed Deliveries
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Courier partner issues
- Incorrect shipping address
- High order volume during sales/festive periods
8. Incorrect Address & Failed Deliveries
Customers are requested to provide accurate shipping details.
If an order is returned due to an incorrect address or failed delivery attempts, re-shipping charges may apply.
9. Damaged or Missing Packages
If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery with:
- Order number
- Photos/videos of the package
10. Contact Us
For any shipping-related queries, contact us at:
📧 Email: support@zaifairy.com
📱 WhatsApp: +91 XXXXXXXXXX
Thank you for shopping with Zaifairy — made for mommy, designed with love.